FAQ/Shipping
Where are your headquarters?
We are located in Florida, United States.
How can I email your support team?
Our support team can be contacted at luxglamco@gmail.com
What's the usual arrival time for orders?
Once shipped via USPS or your local postal service:
- Domestic: 10 to 15 Business Days
- International: 2-5 Weeks
(Your shipping information MUST be entirely correct to ensure fast and guaranteed shipping!)
Can I be featured on your website or Instagram page?
Sure! You can either email us at luxglamco@gmail.com
or tag us on our Instagram page.
The shipping is "Free"
Once the order is shipped you will receive a notification email containing courier details and tracking number.
We aim to meet these delivery times but during busy periods (including sales) deliveries may take a little longer. Please note that Get Glam cannot be held liable for any parcels that are lost or stolen as a result of any specific delivery instructions left for the carrier.
*International shipments may be subject to import taxes, duties and custom fees, which are levied once your package reaches the country of destination and are the responsibility of the recipient.